We take your privacy very seriously and ask that you read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect, or otherwise process your personally identifiable information in accordance with our website.

If you have any questions about how we protect your privacy, please contact us by email at support@onlyglow.shop.

When Do We Collect Information?

We collect information about you when you register on our site, place an order, subscribe to our newsletter, or enter information on our site.

What Personal Data We Collect

I. Data Provided by You:

We collect personal data that you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in online surveys, use our online help or live chat tools. If you make a purchase, we collect personal data related to the purchase, such as your payment data (such as your credit or debit card number and other card information), other account and authentication information, and billing, shipping, and contact details.

II.Data About the Use of Our Services and Products:

When you visit our website, we may collect information about the type of device you are using, your device's unique identifier, your device's IP address, your operating system, the type of internet browser you are using, usage information, diagnostic information, and location information from or about your computer, phone, or other device on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine the approximate location of a device to improve our products and services.

How Do We Use Your Information?

We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter, respond to a survey or marketing communication, browse the site, or use certain other site features in the following ways: 

To personalize your experience and deliver the types of content and offerings that are most interesting to you.

To improve our website and better serve you.

To better serve you in response to your customer service requests.

For fast processing of your transactions.

To send periodic emails about your order or other products and services.

How Do We Protect Visitor Information? 

Your personal information is contained behind secure networks and is only accessible to a limited number of individuals who have special access to such systems and are required to keep the information confidential. Additionally, all sensitive/credible information you provide is encrypted via Secure Sockets Layer (SSL) technology.

When you place an order, enter, submit, or access your information, we implement various security measures to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Definition of "Cookies"

Cookies are small text files used to store information on a web browser. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies for similar purposes, including data we store on your web browser or device, identifiers associated with your device, and other software. In this Cookie Statement, we refer to all of these technologies as "cookies".

Use of Cookies

We use cookies to improve and provide our products and services. This includes personalized content, advertising, understanding user behavior, and creating a safer experience. The specific cookies we use may vary depending on the website or service you are using. 

You have the option to receive notifications from your computer whenever a cookie is sent or to turn off all cookies. You can do this through the settings of your browser (such as Internet Explorer). Every browser is different, so please check your browser's help menu for instructions on how to modify cookies.

If you choose to turn off cookies, some features may not be available. However, this will not affect the overall user experience. Some of our services may not work properly in order to make your website experience more efficient.

Third-Party Disclosure

We will not sell, trade, or transfer your personal information to outside parties without informing you first. This does not include web hosting partners or other parties who assist us with operating our website, conducting business, or providing services to you. These parties must agree to keep your information confidential. In some cases, we may release your information if it is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Non-personal information may be provided to other parties for marketing, advertising, or other purposes.

Your Rights

We take steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data we have collected. You also have the right to restrict or object to further processing of your personal data at any time. You have the right to receive your personal data in a structured and standardized format. If you have any concerns regarding the processing of your personal data, you can lodge a complaint with the competent data protection authority. To protect the privacy and security of your personal data, we may ask you to provide data to verify your identity and right to access such data. In some cases, we may not be able to provide or delete some or all of your personal data due to applicable law or regulatory requirements. You can contact us to exercise your rights and we will respond within a reasonable time frame (no longer than 30 days).

Third-Party Sites and Services

When you use links to third-party websites that we have a relationship with, we are not responsible for their privacy policies. Our websites, products, and services may contain links to or allow access to third-party websites, products, and services. We are not responsible for the privacy practices of these third parties, nor are we responsible for the information or content in their products and services. This privacy statement only applies to data we collect through our products and services. We encourage you to read the privacy policies of any third parties before using their websites, products, or services.

Links to the privacy policy of third-party service providers used by the APP:

Google Play Services

Google Analytics for Firebase

Firebase Crashlytics

Facebook

We collect log data (such as your device IP address, device name, operating system version, application configuration, and usage statistics) from your mobile phone whenever you use our services through third-party products. If the application experiences errors, this information is called log data. 

In the event of a data breach, we will take the following actions:

We will notify users by email within 7 working days.

We agree to the Individual Redress Principle, which requires individuals to have legally enforceable rights against data collectors and processors who don't comply with the law. This principle requires individuals to have enforceable rights over data users and recourse to courts or government agencies to investigate and/or prosecute breaches by data processors.

How does our website handle "Do Not Track" signals?

We respect "Do Not Track" signals and do not track, plant cookies, or use advertisements when "Do Not Track" browser mechanisms are in place. 

Does our website allow third-party behavioral tracking?

It's important to note that we do not allow third-party behavioral tracking.

We collect your email address for the following reasons:

• To send messages and respond to inquiries or other requests and questions
• To process orders and send order-related information and updates
• To send additional information related to your products and/or services
• For marketing to our mailing list or to continue to email our customers after the original transaction has occurred

In order to comply with CAN-SPAM, we agree to the following:

• Not to use false or misleading subject lines or email addresses
• Identify the message as an advertisement in a reasonable way
• Include the physical address of our company or website headquarters
• Monitor third-party email compliance marketing services (if used)
• Quickly accept opt-out/unsubscribe requests
• Allow users to unsubscribe using a link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email, and we will immediately remove you from all correspondence.

Contact Us:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@onlyglow.shop.